Website: Children's Harnesses by Elaine, Inc.
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and parenting my 2 boys: My Boys Can...

Sunday, 8 January 2012

Hello from Elaine

My goodness, the dust was so thick on this blog that I had trouble dusting it off. I barely remember how to do a posting, it's been so long. Almost a year in fact. Where does the time go? And why the long silence from someone who is incapable of leaving a voice message less than a minute long? (windbag that I am...).

Business has been great. Most of my day is spent corresponding with customers, sending invoices and sewing up their orders. I love it. Sometimes I have a slow period, and I use that time to sew up extra Child Harnesses or chair straps to save time later. The summer can be crazy busy and the more prepared I am, the less hectic it is. Though I'm usually caught off guard and don't have enough sewn up beforehand to see me through. That's not a complaint!!

A few days ago I had a very touching email from a Mom who started her message by saying 'Elaine, I'm writing you in shock'. She'd had her daughter's Child-to-Adult Harness for a week and she was stunned by all the things she was able to do with her, all the places they were able to go, all the plans she was able to make now that she had the harness. I cried, it was so wonderful to read. 

One customer at a time, that's how I run my business. Sometimes I get stumped thinking about how to take my business 'to the next level', how to become more 'corporate' like other businesses that grow and reach more people, provide jobs and generate more income for myself so I can pay off my mortgage before I'm 80. I sit like Winnie the Pooh tapping my temple saying 'think think think' but nothing comes. Then I get an email like that one last week and I'm reminded that I'm 100% in the right place at the right time right the way I am and one customer at a time is the perfect way for me to run my business. I'm not a 'corporate' kind of girl and I'd be terrified of losing that personal touch that's so integral to me and what I do.

So, I'll sign off for now. And if I don't make it back until next year, it's because I'm taking time to talk to a Mom or a Dad or a Grandparent or a School about a customer. 

One customer at a time, one customer loved by many.